Subscription Rules

A repeating invoice does not automatically mean a rental renews indefinitely. The accepted order states its end date, billing cycle and any expressly agreed renewal arrangement.

Requesting an extension

Ask support before the agreed rental end, with the order number and requested new date. We check availability and any effect on the rate or other terms. The extension is approved only when we confirm it in writing. A request or payment alone does not guarantee that the equipment can remain with you.

What an extension confirmation includes

Check the new end date, rental amount, payment schedule and collection arrangement. Any notice requirement or additional deposit must be disclosed in the revised terms. Keep the confirmation with the original order.

Renewal and recurring payments

We do not assume automatic renewal, a new fixed commitment or permission to debit a payment method merely because a previous invoice was paid. Any automatic-renewal or recurring-payment arrangement needs separate, clear agreement explaining how it works and how to stop it.

A request to stop a payment mandate does not by itself settle outstanding rental charges. Contact support to confirm both the payment arrangement and the equipment return.

If an extension is unavailable

The existing return date remains unless a revised arrangement is approved. Ask about a replacement booking or collection if the equipment is committed elsewhere. Keeping an item beyond the agreed end is addressed under late-return rules.

Ending or shortening a rental

Arrange the return and ask for the written settlement. A monthly billing cycle does not erase an agreed commitment. Early-return calculations follow cancellation rules and the accepted order. If a collection appointment is missed, retain the record and contact support.

Contact

For help, email support@indianrenters.com or call +91-9999819719. Our support hours are Monday to Saturday, 10:00 AM to 7:30 PM. Include your quote or order number if you have one. Do not include passwords, OTPs or payment-card security codes.